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Clothing & Purchased items: 

We want you to be completely satisfied with your purchase! If for any reason you are not happy with your clothing items, here’s what you need to know about returns:

• Returns Accepted: Clothing items can be returned within 14 days from the date of purchase.

• Condition of Items: Items must be unworn, unwashed, and in their original condition with tags attached.

• Non-Returnable Items: Sale items, intimate apparel, and items that have been worn or altered cannot be returned.

• Return Process: Please contact us to initiate your return. You may be asked to provide proof of purchase.

• Refunds: Once the return is approved and processed, a refund will be issued to your original method of payment. Shipping fees are non-refundable.

• Shipping Costs: The customer is responsible for return shipping costs unless the item is defective or we made an error with your order.

Services: 

We understand that plans can change, and we strive to be flexible when possible. However, due to the nature of our services, we have established the following cancellation policy:

• Deposit Requirement: A deposit is required at the time of booking to secure your appointment for services such as chakra healing, sound healing, reflexology, salt based detoxification, hydro foot soak.

• Cancellation Notice: We require at least 24 hours’ notice for cancellation or rescheduling of services. If you cancel within 24 hours of your appointment, the deposit will be non-refundable.

• Rescheduling: If you need to reschedule your appointment, please do so within 48 hours of the original appointment to avoid losing your deposit. We will be happy to apply the deposit to a rescheduled service.

• No-Show Policy: If you do not show up for your scheduled appointment and no prior cancellation notice is given, you will forfeit your deposit.

• Exceptional Circumstances: We understand that sometimes life events happen unexpectedly. Please reach out to us if you have an emergency situation, and we will do our best to accommodate you.

Thank you for understanding and for helping us maintain a smooth and efficient scheduling system.